DEPUTY DIRECTOR: GIS AND CUSTOMER SERVICES
Department: Development Planning
Branch: Corporate GEO- Informatic
Designation: Deputy Director: GIS and Customer Services

Location: Metro Centre, 158 Civic Boulevard, Braamfontein

Primary Function:
Provide strategic support and oversight in the management of key performance areas and indicators associated with the Geographic Information Systems (GIS) Projects and Public Information Services. Facilitate the provision of relevant, quality spatial data information and related services to support decision-making and broaden the internal and external customer base through innovative, word class spatial information solution Coordinate the overall Customer Relationship Management of the directorate and the implementation of its marketing strategy.

Key Performance Areas:
• Identify and define the immediate short- and long-term objectives associated with Geographic Information System (GIS) related projects and customer services.
• Direct and control outcomes associated with the utilization, productivity and performance of personnel within the Projects and Public Information Counter sections.
• Prepare capital and operating estimates for the section and monitor project related expenditure against the budget allocations.
• Manage the formulation of specific contracts and control contractual obligations.
• Coordinate and control specific processes associated with the implementation monitoring and communication phases of the GIS projects.
• Disseminate functional and operational information on the immediate, short- and long-term objectives and current developments, problems and constraints related to spatial information.
• Develop and implement Geographical Information System strategies relating to GIS projects, requests and customers service responsibilities of the Section.
• Prioritize and control the capture and maintenance of core spatial datasets for the City, Municipal Entities and external stakeholders.
• Disseminate and report functional information regarding objectives, developments and problems.
• Facilitate Geo- Science research and developments to ensure keeping up with technological development and sharing knowledge.

Leading Competencies:
• Decision-making ability;
• Analytical ability;
• Project management;
• Innovative and creative thinking

Core Competencies:
• Report writing,
• Presentation skills;
• Negotiation skills;
• Interpersonal relations; and
• Good communication skills

“All suitably qualified candidates are encouraged to apply and will be considered. The City of Johannesburg applies the principles of employment equity as per National legislation and policy guidelines and will consider designated groups in line with these requirements. Preference will be given to previously disadvantaged groups including those with disabilities. Appointments will be made in accordance with the approved Employment Equity Plan to promote its equitable representation in terms of race, gender and disability.”

Please take note that only online applications will be considered. Please apply by using the following link below:
https://share-eu1.hsforms.com/1UAyWHgpHRmOkuWsIuTQFiwew554
APPLY ONLINE VIA THIS LINK: www.joburg.org.za
ENQUIRIES ONLY:
Contact Person: Siphiwe Khumalo
Tel No: 011 407 6514
Closing Date: Wednesday, 29 March 2023

Applicants are respectfully informed that, if no notification of appointment/response is received within six (6) weeks of the closing date, they must accept that their application was unsuccessful. By submitting your application for a position at the City of Johannesburg, you are consenting that the personal information submitted as part of your application may be used for the purposes of the Recruitment and Selection and related process. In terms of the Talent Acquisition Policy of the City of Johannesburg, you hereby consent to the following risk checks should your application be shortlisted:
• Credit Record,
• CV validation and
• Employment record verification,
• Criminal check, and
• Identity validation.

APPLICATION REQUIREMENTS
• Complete the online job application form and attach all relevant and updated documents (Certified Qualification/s/Certificates, ID, and CV).
• Applicants should take note that they can be required to provide proof of original documents during the selection process.
• You will be requested to provide a brief description of your work experience relating to the vacancy.
• Applicants with membership to professional bodies need to provide a membership number and expiry date.

• If you are an internal applicant, your employee number will be required.

DISCLAIMER
• The City of Johannesburg is currently recruiting and will not demand payment in any form for any job placement. All vacancies are advertised in newspapers and on the CoJ website.
• The City of Johannesburg applies the principles of employment equity as per the National legislation and policy guidelines and will consider designated groups in line with these requirements. We are an equal opportunity employer.
• By submitting your application for a position at the City of Johannesburg, you are consenting that the personal information submitted as part of your application may be used for the purposes of the Recruitment and Selection and related process.
• However, registering your CV and/or receipt and acknowledgement of any kind shall not be an indication that your application will be successful and/or lead to employment.
• The City of Johannesburg shall not be liable for any damage, loss or liability of whatsoever nature arising from your use of the job opportunity section of this website.
• The City of Johannesburg reserves the right not to make an appointment.